Best Management Practice Training and Consultancy

RESILIA™ Foundation Training Course

Summary

The purpose of the foundation qualification is to understand how decisions impact good/bad cyber resilience. It has a comprehensive approach across all areas and teaches individuals how to make good cyber resilience an efficient part of business and operational management.

 

Target group

The qualification is aimed at professionals within the IT and security functions; risk and compliance functions; and core business functions including HR, Finance, Procurement, Operations and Marketing, will benefit from having cyber resilience expertise within the team, often including a local champion or mentor for all staff to refer to.

 

Context

The RESILIA qualifications have been developed to offer two levels of qualification: Foundation and Practitioner.

 

Prerequisites

None.

 

Exam content

  1. Understand the purpose, benefits and key terms of cyber resilience
  2. Understand the purpose of risk management and the key activities needed to address risks and opportunities
  3. Understand the purpose of a management system and how best practices and standards can contribute
  4. Understand the purpose of cyber resilience strategy, the associated control objectives and their interactions with ITSM activities
  5. Understand the purpose of cyber resilience design, the associated control objectives and their interactions with ITSM activities
  6. Understand the purpose of cyber resilience transition, the associated control objectives and their interactions with ITSM activities
  7. Understand the purpose of cyber resilience operation, the associated control objectives and their interactions with ITSM activities
  8. Understand the purpose of cyber resilience continual improvement, the associated control objectives and their interactions with ITSM activities
  9. Understand the purpose and benefits of segregation of duties and dual controls

 

Exam Details

Number of questions: 50

Pass mark: 65% (33 out of 50)

Open book: no

Electronic devices permitted: no

Course Description

AXELOS RESILIA™: Cyber Resilience Best Practice is designed to help commercial and government organizations around the world prevent, detect and correct any impact cyber attacks will have on the information required to do business. Adding RESILIA to the existing AXELOS global best practice portfolio, including ITIL®  and PRINCE2®,  brings a common cyber resilience best practice for security, IT service management and business. Active cyber resilience is achieved through people, process and technology.

 

The RESILIA Foundation course starts with the purpose, key terms, the distinction between resilience and security, and the benefits of implementing cyber resilience. It introduces risk management and the key activities needed to address risks and opportunities. Further, it explains the relevance of common management standards and best practice frameworks to achieve cyber resilience. Subsequently, it identifies the cyber resilience processes, the associated control objectives, interactions and activities that should be aligned with corresponding ITSM activities. In the final part of the course, it describes the segregation of duties and dual controls related to cyber resilience roles and responsibilities.

Audience

The RESILIA Foundation course audience includes all teams across the IT and Risk functions, including:

  • IT Service Management
    • Operations and Incident management
    • IT Change & Release management
    • IT Supplier & Vendor management
  • Business Analysis and Design
    • Business analysts
    • IT Architects
  • Development
  • IT Project & Programme Management
  • Risk and Compliance
    • Information Security management
    • Business Continuity managers

Learning Objectives

Individuals certified at RESILIA Foundation will have demonstrated their knowledge of:

  • The purpose, benefits, and key terms of cyber resilience.
  • Risk management and the key activities needed to address risks and opportunities.
  • The purpose of a management system and how best practices and standards can contribute.
  • Cyber resilience strategy, the associated control objectives, and their interactions with ITSM activities.
  • Cyber resilience design, the associated control objectives and their interactions with ITSM activities.
  • Cyber resilience transition, the associated control objectives, and their interactions with ITSM activities.
  • Cyber resilience operation, the associated control objectives, and their interactions with ITSM activities.
  • Cyber resilience continual improvement, the associated control objectives, and their interactions with ITSM activities.
  • The purpose and benefits of segregation of duties and dual controls.

Benefits of Taking This Course

This course, for the first time brings together the cyber resilience best practices based on a process based life cycle refined, improved and tested over a quarter century to assure success.” - Moyn Uddin, Lead Author of the ITpreneurs RESILIA training program delivered by Zindiak, and Author of the RESILIA™: Cyber Resilience Best Practice Guide from AXELOS.


Participants to this course learn about the methods and use of preventative, detective, and corrective controls allowing them to recognize risks and to operate effectively in a challenging environment. The course provides insights into common management standards and best practice frameworks that would assist in making decisions to anticipate, counter and/or recover accordingly from cyber-attacks. Participants on completing this course would be better positioned in an organization to effectively govern, manage and comply with cyber resilience.

Prerequisites

There are no prerequisites for this course.

Course Materials

All participants receive:

  • the AXELOS RESILIA Manual - Cyber Resilience Best Practices
  • a copy of the classroom presentation material and
  • a Participant Handbook

Course Agenda

Day 1 Day 2 Day 3
M1: Course Introduction M6: Cyber Resilience Design M8: Cyber Resilience Operation
M2: Intro to Cyber Resilience M7: Cyber Resilience Transition M9: Cyber Resilience Continual Improvement
M3: Risk Management M8: Cyber Resilience Operation M10: Cyber Resilience Roles and Responsibilities
M4: Managing Cyber Resilience End of Day Case Study Assignment M11: Exam Preparation Guide
M5: Cyber Resilience Strategy    
M6: Cyber Resilience Design    
End of Day Case Study Assignment    

Course Outline

Module 1: Course Introduction

  • Course Learning Objectives
  • Course Agenda
  • Activities
  • Module End Questions
  • Course Book Structure
  • RESILIA Certification
  • Summary

 

Module 2: Introduction to Cyber Resilience

  • What is Cyber Resilience?
  • Module Learning Objectives
  • Module Topics
  • Defining Cyber Resilience
  • Balancing in Cyber Resilience
  • Characteristics of Cyber Resilience
  • Summary
  • End of Module Quiz

 

Module 3: Risk management

  • Understanding Risk Management: Discussion
  • Module Learning Objectives
  • Module Topics
  • Defining Risk Management
  • Addressing Risks and Opportunities
  • Summary
  • End of Module Quiz

 

Module 4: Managing Cyber Resilience

  • Why and What of Management Systems?
  • Module Learning Objectives
  • Module Topics
  • Management Systems
  • Common Management Standards and Frameworks
  • Summary
  • End of Module Quiz

 

Module 5: Cyber Resilience Strategy

  • What is Strategy?
  • Module Learning Objectives
  • Module Topics
  • Cyber Resilience Strategy and Activities
  • Security Controls at Cyber Resilience Strategy
  • Interaction Between ITSM Processes and Cyber Resilience
  • Summary
  • End of Module Quiz

 

Module 6: Cyber Resilience Design

  • Why Cyber Resilience Design?
  • Module Learning Objectives
  • Module Topics
  • Cyber Resilience Design Activities
  • Security Controls at Cyber Resilience Design
  • Aligning ITSM Processes with Cyber Resilience Processes
  • Summary
  • End of Module Quiz

 

Module 7: Cyber Resilience Transition

  • Why Cyber Resilience Transition?
  • Module Learning Objective
  • Module Topics
  • Basics of Cyber Resilience Transition
  • Cyber Resilience Transition: Controls
  • Interaction Between ITSM Processes and Cyber Resilience
  • Summary
  • End of Module Quiz

 

Module 8: Cyber Resilience Operation

  • The Purpose of Cyber Resilience Operation
  • Module Learning Objectives
  • Module Topics
  • Security Controls in Cyber Resilience Operation
  • Interaction Between IT Processes and Cyber Resilience
  • Interaction Between ITSM Functions and Cyber Resilience
  • Summary
  • End of Module Quiz

 

Module 9: Cyber Resilience Continual Improvement

  • Continual or Continuous Improvement
  • Module Learning Objectives
  • Module Topics
  • Maturity Models
  • Continual Improvement Controls
  • The Seven-Step Improvement Process
  • The ITIL CSI Approach
  • Summary
  • End of Module Quiz

 

Module 10: Cyber Resilience Roles & responsibilities

  • Module Learning Objectives
  • Module Topics
  • Segregating Duties
  • Dual Controls
  • Summary
  • End of Module Quiz


Module 11: Exam Preparation Guide

  • Module Learning Objectives
  • Topics Covered in This Module
  1. Qualification Learning Objectives
  2. Learning Level of the Syllabus
  3. Certification
  4. Exam Instructions
  5. Tips for Taking Exam

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83 Ducie Street

Manchester
M1 2JQ

 

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