Best Management Practice Training and Consultancy


ICM™ (International Certification in Mentoring) is the world’s only certification in professional mentoring.

It provides professionals the tools needed to create effective mentoring relationships that are mutually beneficial and ensure organizational culture is carried through for generations. It can be tailored to meet your organization or industry-specific requirements.


  • Improved communication by encouraging the use of common terminology
  • Improved onboarding time
  • Improved training by using proven effective communication skills
  • Improved employee retention by instilling confidence and security in new hires
  • Improved productivity by encouragement through mentor relationships
  • Improved culture by enhancing personal connections
  • Enhanced leadership
  • Increased employee engagement
  • Improved quality by ensuring everyone is following your current internal process.
  • Improved synergy by giving both mentors and mentees the opportunity to be better and more productive than either


  • Reach your fullest potential
  • Hand off your legacy to someone you know can succeed
  • Increase engagement in your workplace
  • Become a contributor to the success of the company
  • Increase your productivity
  • Improved position in the job market and career progression
  • Career growth/succession planning
  • Hone your own skills more effectively in the process of teaching


Millennials want to be
mentored: College and
university students are
listing mentoring as a
requirement when looking
for an employer.

Statistically between 79%
and 90% of mentor training
programs fail because of
lack of corporate support,
lack of structure and lack
of training.

Typically, individuals that
do not receive regular
mentoring, will be looking
for another job within
12 months.

ICM™ is the only
Internationally accredited
mentor program in
the world.

ICM™ Realities?

The realities of the workplace are that culture is more a word than a reality, yet it is a must in the Age of the Customer (AoC). While mentoring has been dabbled with by many companies it has never before ICM™ been formalized.



  1. Experienced workers are retiring at an ever-increasing pace.
  2. The number of people of workforce age is declining and will not grow in the future.
  3. Millennials are not willing to remain in a workplace that does not both welcome and challenge them from the start.


  1. The only internationally accredited mentoring program.
  2. A total mentoring program developed over the last decade.
  3. A Foundation level for everyone and a number of additional levels of citification for leaders.
  4. Coaching while great is better for special situations for personal growth, Mentoring is for everyone at all times.

If you would like to learn more, please email or call

Need to talk?


Call us free on:

0800 246 1 468




Zindiak Limited

83 Ducie Street

M1 2JQ


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