Management of the ongoing business operations.
ITIL is the most accepted framework for IT Service Management (ITSM) in the world.
ITIL® consists of a coherent set of best practices drawn from many public and business sectors. ITIL® is the appropriate framework for organizations that (regularly) deal with supplying, using or supporting IT services. ITIL® is based on the practice of IT Service Management and is expected to continue to be a guiding framework for a long time.
Service Integration and Management (SIAM)
Many organizations now source their IT services from multiple service providers. This gives them access to competitively priced, high quality services that allow them to focus on their core business. However, many organizations also struggle to get value from their service providers because they don’t have the right contracts in place, or don’t manage their supply chain effectively.
Service integration and management (SIAM) a management methodology that can be applied in an environment that includes services sourced from a number of service providers.
LITA Lean IT
Lean is about making the organization more efficient and about continually improving the value delivered by IT organizations to their customers while reducing the waste in the process.
The Lean principles provide a specific way of thinking and doing. They apply to every business and every process. It is not a short term cost reduction program, but the way a company operates.
DevOps is the cultural and professional movement that stresses communication, collaboration and integration between software developers and IT operations professionals.
Many businesses now recognize they need to innovate quickly to survive. Technology can deliver competitive edge, and the pace of change is increasing constantly. DevOps increases business value by improving flow and delivering better software, more quickly.
Zindiak offers a wide range of globally accredited training programmes aimed at developing knowledge, skills and competences for a resilient organisation, covering the data centre facilities design and built, operations and maintenance, governance and risk, data centre migration, ANSI/TIA-942 compliance as well as IT management courses which are fully aligned with the e-CF.