ITIL® Practitioner

Key points about ITIL Practitioner

 

ITIL Practitioner covers the Continual Service Improvement (CSI) approach as the way to structure any improvement initiatives.

 

ITIL Practitioner also covers three key areas crucial for success of any improvement initiatives:

  1. Organizational Change Management
  2. Communication
  3. Measurement and Metrics.

 

The ITIL Practitioner guidance follows 9 Guiding Principles:

  1. Focus on value
  2. Design for experience
  3. Start where you are
  4. Work holistically
  5. Progress iteratively
  6. Observe directly
  7. Be transparent
  8. Collaborate
  9. Keep it simple

Need to talk?

 

Call us free on:

0800 246 1 468

E-mail:

enquiries@zindiak.co.uk

 

Write:

Zindiak Limited

83 Ducie Street

Manchester
M1 2JQ

 

Or use our contact form.

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