Any questions, please email us at support@zindiak.co.uk
Any questions, please email us at support@zindiak.co.uk
ITIL® 4 Specialist: Drive Stakeholder Value accredited eLearning by Zindiak
Self-paced online training course including:
Any questions, please email us at support@zindiak.co.uk
The course and exam focuses on customer journeys.
You will learn how to:
1. target markets and stakeholders
2. foster stakeholder relationships
3. shape demand and define service offerings
4. align expectations and agree details of services
5. onboard and offboard customers and users
6. ensure continual value co-creation
7. realize and validate service value
Please select the REGION matching the address in your PeopleCert account.
VAT will be added at checkout for customers in UK and EU.
Exam prices are dependent upon the location where you will be TAKING THE EXAM:
PLEASE NOTE: PeopleCert will check the address in your PeopleCert account matches the exam voucher region when you register to take the exam.
An additional charge will apply if you need to change the region of your exam voucher.
| Region 1 | Region 2 | Region 3 |
| American Samoa Antarctica Bahamas Bahrain Barbados Bermuda Bouvet Island Brunei Darussalam Canada Cayman Islands China Cook Islands Dubai |
Åland Islands Andorra Australia Austria Belgium Croatia Cyprus Czech Republic Denmark Estonia Faroe Islands Finland France |
Afghanistan Albania Algeria Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Azerbaijan Bangladesh Belize Benin |
| Falkland Islands (Malvinas) | Germany | Bhutan |
| French Polynesia | Gibraltar | Bolivia |
| French Southern Territories | Greece | Bonaire, Saint Eustatius and Saba |
| Guam | Greenland | Bosnia and Herzegovina |
| Heard Island and McDonald Islands | Guernsey | Botswana |
| Hong Kong | Holy See (Vatican City State) | Brazil |
| Israel | Hungary | British Indian Ocean Territory |
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Korea, Republic Of Kuwait Macao Malaysia Mayotte Nauru New Caledonia New Zealand Norfolk Island Northern Mariana Islands Oman Palau Panama Puerto Rico |
Iceland Ireland Isle Of Man Italy Japan Jersey Latvia Liechtenstein Lithuania Luxembourg Malta Monaco Netherlands Norway |
Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Chile Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo |
| Qatar | Poland | Congo, Democratic Republic of the |
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Saudi Arabia Singapore |
Portugal Romania |
Costa Rica Côte d'Ivoire |
| South Georgia and The South Sandwich Islands | San Marino | Cuba |
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South Korea Taiwan Taiwan, Province Of China Thailand United Arab Emirates |
Slovakia Slovenia Spain Svalbard and Jan Mayen Sweden |
Curaçao |
| United States | Switzerland | Egypt |
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Turkey United Kingdom |
El Salvador |
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Eritrea Eswatini Ethiopia F.Y.R.O.M. Fiji French Guiana Gabon Gambia Georgia Ghana Grenada Guadeloupe Guatemala Guinea Guinea-Bissau Guyana Haiti Honduras India Indonesia Iran, Islamic Republic Of Iraq Jamaica Jordan Kazakhstan Kenya Kiribati Kosovo Kyrgyzstan Lagos |
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| Lao People ́s Democratic Republic | ||
| Laos Lebanon Lesotho Liberia Libyan Arab Jamahiriya Madagascar Malawi Maldives Mali Marshall Islands Martinique Mauritania Mauritius Mexico |
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| Micronesia, Federated States Of | ||
| Moldova, Republic of Mongolia Montenegro Montserrat Morocco Mozambique Myanmar Namibia Nepal Netherlands Antilles Nicaragua Niger Nigeria Niue North Macedonia Pakistan |
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| Palestinian Territory, Occupied | ||
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Papua New Guinea Paraguay Peru Philippines Pitcairn Reunion Rwanda Saint Barthélemy Saint Helena Saint Kitts and Nevis Saint Lucia Saint Martin Saint Pierre and Miquelon |
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| Saint Vincent and The Grenadines | ||
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Samoa Sao Tome and Principe Senegal Serbia Seychelles Sierra Leone Solomon Islands Somalia South Africa South Sudan Sri Lanka Sudan Suriname Swaziland Syrian Arab Republic Tajikistan |
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| Tanzania, United Republic of | ||
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Timor-Leste Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine |
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| United States Minor Outlying Islands | ||
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Uruguay Uzbekistan Vanuatu Venezuela Viet Nam Vietnam Virgin Islands, British Virgin Islands, U.S. Wallis and Futuna Western Sahara Yemen Zambia Zimbabwe |
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Self-paced online training course including:
Any questions, please email us at support@zindiak.co.uk
The ITIL® 4 Drive Stakeholder Value course is designed for IT professionals working with stakeholders to co-create value. The benefits extend to anyone who manages customer journeys or expectations in their day-to-day role. On completion, you’ll understand how to manage key stakeholders, build trusted relationships, and shape customer demand. You’ll also be equipped to embed effective design thinking in your organisation.